Fluvian Cookie Policy

This Cookie Policy explains how Aurelia Waters SpA uses cookies and similar technologies on the Fluvian website, www.fluvian.cl.

1. Data Controller

Aurelia Waters SpA, Chilean Tax ID (RUT) 78.470.215-4, owner of the Fluvian brand, is responsible for the website.

Address: Avenida Providencia 1208, Office 1402, Providencia, Santiago, Chile.

Contact email: contacto@fluvian.cl.

2. What Cookies Are

Cookies are small files that a website may store in a visitor’s browser or device. They make it possible to remember certain preferences and, when authorized by the visitor, obtain statistics about the use of the website.

3. Cookies Used by Fluvian

Fluvian uses strictly necessary storage to manage the visitor’s consent preference and Google Analytics 4 analytical cookies.

Necessary Storage

The website may store a technical preference to remember whether the visitor accepted or rejected analytical cookies. This information is necessary to respect the visitor’s choice and avoid displaying the notice on every page.

This preference is not used for advertising or to analyze browsing activity.

Analytical Cookies

Fluvian uses Google Analytics 4 to understand, on a statistical basis, how the website is used and to improve its content, performance and browsing experience.

Google Analytics 4 may use the following cookies when accepted by the visitor:

Cookie

Provider

Purpose

Default duration

_ga

Google Analytics

Distinguishes visitors for statistical purposes.

2 years

_ga_<ID>

Google Analytics

Maintains session state for the Analytics property.

2 years

The exact identifier replacing <ID> will depend on the Google Analytics property configured for www.fluvian.cl.

4. Information Collected Through Google Analytics 4

Google Analytics 4 may collect technical and usage information such as:

Pages visited.

Date, time and approximate duration of the visit.

Interactions performed within the website.

Website or channel from which the visitor arrived.

Device, browser and operating system type.

Approximate geographic location derived from the IP address.

Fluvian uses this information for statistical purposes and to improve the website. Information entered by visitors in forms, such as names, email addresses or inquiry details, must not be sent to Google Analytics.

5. Consent

Analytical cookies will initially remain disabled and will only be installed after the visitor selects “Accept” on the cookie notice.

The visitor may select “Reject” and continue using the website. Rejecting analytical cookies must not prevent access to the website’s content or forms.

The “Accept” and “Reject” options must be presented clearly and accessibly. The notice will also include an option to view or configure preferences.

6. Changing or Withdrawing Consent

Visitors may subsequently change their choice through the “Cookie Preferences” link, permanently available in the website footer.

If consent is withdrawn, Google Analytics will stop installing or using analytical cookies for subsequent visits. Cookies already stored may be deleted through the browser settings or, when technically possible, through the preference manager itself.

7. International Processing and Third-Party Services

Google may process technical information on servers located outside Chile. Processing performed by Google is also governed by its own terms and privacy policies.

More information about Google Analytics cookie usage is available at:

https://support.google.com/analytics/answer/11397207?hl=en

8. Browser Settings

Visitors may also delete or block cookies through their browser settings. If all cookies are blocked, certain technical preferences may not be retained correctly.

9. New Tools or Cookies

This Policy reflects the tools currently confirmed for the website: Google Analytics 4 and the mechanism needed to store the consent preference.

If advertising tools, social media pixels, embedded videos, maps, chat, payment systems or other services using cookies are added in the future, this Policy and the consent mechanism must be updated before those tools are activated.

10. Changes to This Policy

Aurelia Waters SpA may update this Policy to reflect legal or technical changes or changes to the tools used by the website. The current version and its update date will be available at www.fluvian.cl.

11. Contact

For questions related to cookies, privacy or personal data protection:

Aurelia Waters SpA

Chilean Tax ID (RUT): 78.470.215-4

Avenida Providencia 1208, Office 1402

Providencia, Santiago, Chile

Email: contacto@fluvian.cl